隐私政策

The cr123.us provides a Virtual Private Networking (VPN) service named "CloudRocket" and other Internet privacy features. The CloudRocket VPN service is offered by cr123.us. This Privacy Policy describes how user data is treated at cr123.us.

Our top priority is customer data security. Operating under the jurisdiction of the United States of America allows us to guarantee our strict no-logs policy. This means that your online activities while using CloudRocket are not monitored, recorded, logged, stored, or passed to any third party.

With this Privacy Policy, we want to distinguish between the cr123.us website and the CloudRocket security software.

No-logs Policy of the CloudRocket Security Software

From the moment a user turns on the CloudRocket software, their Internet data becomes encrypted. Any online traffic coming from the user’s device is no longer visible to ISPs, third-party snoopers, or cyber criminals. We do not inspect, log, or store any destination IP addresses or browsing content.

Information Collection and Usage

In order to maintain the VPN service and ensure account security, we collect limited information:

1. Account Information: We ask for your email address and password for registration and communication regarding service updates or errors.
2. Device Management: To enforce our "4 devices per account" limit, we collect a hashed unique device identifier and basic metadata (such as device model and OS version). This data is used solely for session management and to ensure service compatibility.
3. Diagnostic Data: We use third-party tools (e.g., Better Stack) to collect anonymized crash reports and API error logs to improve app stability.
4. Support Attachments: If you use our in-app customer service to report technical issues, you may voluntarily upload screenshots. We access your photo library only with your explicit permission and only for this purpose.

Payment Data

Users can buy CloudRocket service with payment methods such as PayPal or credit cards. Payment processing is handled by secure third-party providers.

Service Performance and Website Data

1. Servers Load: We monitor server performance in real-time to recommend the most suitable and fastest servers to our customers.
2. Standard Server Logs: To ensure security and prevent abuse, our API servers (Nginx) maintain standard access logs. These logs are not associated with your activity inside the VPN tunnel.
3. Cookies: We use cookies to improve user experience, including Google Analytics for statistics and affiliate cookies for referral commissions.

Data Storage and Third Parties

No personal data is shared with third parties for marketing or advertising. Your data is stored on secure infrastructure (such as Azure Hong Kong) and is protected using industry-standard encryption.

Review and Changes to Your Information

Contact us to find out what information we have collected about you, or to request any changes or deletion of your information.

Children

We do not knowingly collect information about children under the age of 13. If you find out that children under 13 have been using our service, please contact us for immediate data deletion.

Policy Changes

This Privacy Policy is subject to changes at any time. It is your obligation to periodically review this policy to stay informed of any updates.

April 25, 2026 update